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Business phone solutions for home builders

A home builder’s relationship with it’s clients goes far beyond a simple transaction. Your clients rely on you to bring their vision to life, and expect a professional and hassle-free experience as they prepare for their new home. net2phone Canada’s cloud-based business communications solution connects you with your network of suppliers, contractors, team members, and clients, and provides you with an all inclusive suite of innovative tools to improve efficiencies with every interaction.

Building the right communications solution for your business

Every home you build is individually designed to suit the needs of your homeowner. With net2phone Canada, the same is true for your business phone system. We take the time to learn about your unique business needs, and design a solution that will have a strategic impact on how you communicate with your clients and project team. Provide your clients with a professional calling experience, while monitoring your call activity with automatically populated data to stay on top of your client communications. Our easy-to-use portal allows your team to alter their settings, and our Canadian-based technical support team is available 24/7 to answer questions and help solve your challenges so that you can focus on your clients’ requests.

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Strengthen client relationships

Your clients are entrusting you with their home, and in turn, expect responsive service. With a professional auto attendant, your clients can self-navigate your services to streamline the access to the information they need. Create designated lines for your various departments, and choose between different call queue options to suit the needs of each department. Enable your team to prioritize larger tasks by creating a custom greeting to answer client FAQs such as updates, current restrictions, site availability, lot release announcements and more.

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Stay on top of client information

Managing multiple home projects simultaneously doesn’t always leave time to prioritize answering calls. With net2phone Canada’s innovative voicemail to email feature, voicemails are transcribed to text and sent right to your email inbox with an included .WAV file should you need to listen to the voicemail. Call history is automatically populated within your client portal and shared across all devices so you can see all incoming, outgoing, and missed calls and easily click to call back.

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Face to face meetings, from wherever you are

Seamlessly hold virtual sales and design appointments from your office, home, or on-site. With Huddle video conferencing you can host virtual face to face meetings and screen share easily, with no downloading required. Use Huddle on the Mobile App for real-time virtual property walkthroughs, leverage the native YouTube integration to play pre-recorded walkthroughs of model homes, or screen share to review floor plans.

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Keep your multidisciplinary team connected

From sales, to design, to project management, and beyond, your multidisciplinary team requires a communication tool that enables easy collaboration. Using our self-service web portal, SONAR, your team has the ability to manage their own settings such as answering rules, voicemail, call forwarding, and simultaneous ring. With various communication mediums to choose from, including their desk phone, Mobile App, Softphone, SMS messaging, and Huddle video conferencing, your team can work together to provide the best services for your clients.

Features for home builders

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Auto Attendant

Home builders offer a variety of services under one roof. Allow your callers to easily direct themselves to the department they want to reach.

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Call Queues

Distribute incoming calls to your available sales agents during lot releases, or ring every available line for the fastest answering option for your home buyers.

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Time of Day Rules

Automatically implement different call routing based on the time of day or department needs.

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Easy to Use Portal

Call, chat, track, and easily update features through our online administrator and user portals.

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Integrations

Integrate with popular CRMs like Salesforce, Zoho, and Zendesk to make and take calls right from the tools you use most often.

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Mobile App

Take your business phone extension, with you with the same features you have on your desk phone, on-the-go.

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Call Recordings

Create and store audio files of calls that are made to a specific extension. Easily searchable, allowing you to go back to a specific instance and hear what was said or agreed upon.

Pricing customized for your business

Request a demo or get a personalized quote