Get simpler, all-in-one business phone service with no hidden fees.

A small business phone system connects multiple devices (desktop apps, mobile devices, or desk phones) to give small businesses the ability to make and receive business phone calls. Typically, a basic business phone service uses analog phone lines, or more modern options like internet connections to make calls. It's an essential communication tool that affects how your business operates and communicates internally with clients and externally with customers, vendors, and other stakeholders.

Unlike a basic phone system, cloud phone systems use VoIP (voice over internet protocol), to make and receive calls using the Internet. Some business phone service providers can give them names like "VoIP business phone services" or "business VoIP phone system". Cloud-based phone systems have many benefits over a landline phone system, including more reliable call quality, cost savings, per-user pricing, the ability to work remotely, scaleability, and advanced features like web conferencing, video meetings, and team messaging.

It depends. A cloud phone system can have several cost advantages over a landline system. Phone hardware is mandatory for landline systems, making maintenance, upgrades, and even buying physical office phones very costly. Cloud phone systems or VoIP systems eliminate all these costs because the service provider typically manages everything. Hardware is usually an option, which makes setup costs much lower for VoIP and cloud systems. Cloud-based phone systems typically feature per-user pricing to help keep costs low, as many traditional phone systems charge per business line, regardless of whether those business lines are in use or not. Historically, this made a robust phone system impossible for any small business owners to take advantage of.

Yes. When switching to a new business phone system in Canada, you can port most phone numbers so that you don’t have to stay with business phone system providers that don’t meet your business needs. This includes any porting phone numbers attached to your cell phone or mobile devices. To make sure your small business numbers can be ported, you can try our free number availability tool.

Yes. Employees expect the flexibility to work and do business anywhere at any time. Your customers want to communicate with you on their time, wherever they need to. To help your customers more effectively, your staff needs access to the same business communications features they would have in an office. A unified communications experience from business VoIP is something all businesses need to consider to remove barriers to keeping mobile and remote workers, road warriors, and virtual teams connected. Plus, if your provider offers international calls or long-distance calling, it can be a big cost saver for your small business.

A traditional phone system with landlines uses copper wire phone lines that connect to the public-switched telephone network (PSTN), using any number of different pieces of on-premise hardware to connect phones and allow businesses to make phone calls around the world. Due to the amount of hardware required, typically there is a large amount of capital required to purchase all the hardware involved. A cloud-based phone system removes all of this hardware and simplifies things by using internet connections to perform the same tasks and connect voice calls, creating cost savings opportunities for businesses, but also leveling the playing field for small businesses; giving them access to features that used to be exclusive to enterprise level businesses with large budgets.

Contracts are completely optional at net2phone Canada - although you can get some great benefits, such as free desk phone rentals. With other phone system providers, you may not have a choice, or in some cases, run into hard-to-break auto-renewal clauses which take effect after your contract is up. The best business phone services are designed to be easy to use and cost-effective. With net2phone, you can get the latest features in VoIP technology without breaking the bank or signing a long-term contract.