What is business VoIP?
The age old question, “What is business VoIP”? We’re here to help! Voice Over Internet Protocol (VoIP) is a technology that converts voice into digital data to transmit phone calls over the Internet. In bypassing traditional phone lines, modern VoIP solutions deliver higher call-quality, better functionality, and powerful features and integrations engineered to drive performance.
How does VoIP work?
VoIP is the process of converting analog audio signals into digital “packets” that can then be sent across your Local Area Network (LAN) or Wine Area Network (WAN) using the Internet Protocol (IP). This means VoIP phone services can be accessed from anywhere you have an Internet connection, on your desk phone, mobile device, and computer. Because VoIP operates through the cloud using packets, more information can be carried over the network to support your business communications.
Why VoIP for business?
Among its many benefits, VoIP offers advanced business functionality. From innovative call control features, and intuitive client portals, to integrations with your favourite business platforms, VoIP is the leading communications solution for the 21st-century business.
Better internal communication
Oversee user availability, send internal chat messages, and seamlessly transfer calls through your client portal.
Mobility
Access your business phone extension through your desk phone, softphone or mobile app.
Analytics & caller insights
Access analytics tools that organize caller data and metrics to improve decision-making, team performance, and operational efficiency.
Cost savings
Avoid limited call capacity, complicated telephone bills and hefty long distance charges.
Improved connectivity
Leverage features engineered to enhance both internal collaboration and your business’ accessibility to callers.
Scalability
Add additional extensions quickly and with ease. VoIP solutions scale as your business grows.
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