Man working at desk laughing in headset looking at computer beside employees - net2phone Canada - Business VoIP Phone System

Business VoIP phone systems for technical support teams

Whether it’s from the office or a remote location, net2phone Canada provides your technical support teams with accessible, reliable and shareable cloud-based calling and analytics tools that will fast-track the resolution of your customers' challenges.

Trusted by Canadian Businesses

Helping you help your customers

Today’s consumers expect responsive, personalized service when connecting with a technical support team. Through net2phone Canada’s cloud-based VoIP solution, you get remote access for out-of-office technical support sessions to provide your clients with 24/7 accessibility. Integrate your communications with popular CRM platforms or build your own through our Open API to create a unified technical support platform, with all communications and customer activity being tracked in one place. Leverage analytics tools, automated tracking reports, and valuable client data to review KPIs and transform your team’s performance.

illustrated smart phone with an incoming call and woman leaning against the phone chatting

Support customers from anywhere, at anytime

Experience unparalleled connectivity through your net2phone Canada desk phone, mobile app, or softphone. Wherever you have an internet connection, you can remain accessible to clients.

Track analytics and solve tickets faster

Stay on top of your organization’s calling activity with easy-to-use analytic tools and automated email reports sent straight to your inbox. Integrate your phone system with your CRM platform to streamline your phone-based support.

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net2phone Canada worked hand-in-hand with M2 Financial to provide a solution that would allow a customer to call into a single phone number and be linked to whichever business entity they needed to reach.
- Tim Manery M2 Financial, Co-Owner

woman wearing a headset on a laptop video call gesturing forward and upward with both hands

A traditional phone system will not always translate from Company A to Company B. With net2phone Canada’s vast array of features and integrations, we were able to customize a phone solution to fit the specific needs of our business and it works brilliantly.
- Amy Cunningham Gateway Livestock, Logistics Coordinator

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When setting up the phone system with our former provider we received little direction. The process felt very disjointed. With net2phone Canada, it was great to be designated to one contact who was already familiar with our organization and could help us from beginning to end.
- Allyson Hayes South Peace Community Resources Society, Executive Assistant

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