Skip to Main Content

2020 Year In Review

2020 with art block background

What a year, right? At times, It feels like 2020 passed in the blink of an eye. Other times, it seemed as if it would never end. While presenting us with a mixed bag of challenges and opportunities, it also introduced workplace modifications, accommodations and transformations. Looking back now, we see what got us through. Without all of our clients, partners, and community members, our progression throughout the year would not be the same. Thank you for all of your support throughout the infamous 2020. Here’s to an incredible 2021, and to the rapid growth, community building, and innovation that we will continue to bring! Let’s take a look at a few highlights from the last 12 months:

Giving back to our community in 2020

  • We donated all telephone hardware, support, and leaderboards to the Sandra Schmirler Foundation Telethon and the CBC Project Give Telethon in support of the Ottawa Food Bank. Both telethons received record-breaking donations, showcasing once again the power of our community and the selflessness of Canadians across the nation.
people on Versature phones taking calls for project give telethon

Events that made our year in 2020

  • We co-hosted the “Women Making A Difference Fireside Chat ” event alongside Invest Ottawa, L-Spark and Women United in support of International Women’s Day. In this event, we discussed the challenges women face across our communities and how passionate philanthropists are making a difference.
  • Virtual events were a huge success in 2020 and showed us that many things are possible, including attending the SaaS North Now virtual conference.
  • Not only were conferences still able to happen, but so were award shows, just like the virtual 2020 Insurance Business Canada Awards, where we had the pleasure of sponsoring the Award for Digital Innovator of the Year.
  • We caught some rays! Team V sponsored and participated in the The Salvation Army Annual Charity Golf Classic, Ottawa’s Best Networking Golf Tournament, Whitewater Brewing Golf Fore Charity and Carleton Place Chamber of Commerce Tournament.
collage of net2phone Canada employees at events SAAS North, golf tournaments, Insurance Business Awards

Pre-COVID 2020 days filled with winter activities

  • There is nothing like a good old hockey game and a ski trip to get all of our team out and about enjoying some great weather, great laughs and even better quality time with each other.
net2phone Canada employees participating in group outdoor activities like hockey and skiing

Marking 2-years of joint success in 2020

  • 2020 marked 2-years since we were acquired by net2phone, the fourth largest VoIP provider worldwide and a subsidiary of IDT Corporation.
versature logo beside net2phone logo

We launched exciting features in 2020

  • SONAR Phone (softphone)
  • Huddle Video Conferencing
  • Microsoft Teams Integration
  • Zoho Integration
  • Web-based attendant console
  • SMS Messaging
  • SONAR Chat
  • Many more!
art board illustrating new product launches of SONAR client portal, SaaS integrations, Huddle video conferencing, and attendant console

We grew even bigger in 2020

  • Our team grew to a whopping 82 members as of December 2020, filling roles in all different departments. Team V is on track to keep acquiring the top talent from across the country!
82 new employees in sales, support,  billing, marketing, core, customer success, tech writing, fulfillment, onboarding, operations, dev and channel

Coronavirus in 2020 changed the way we tackle everyday challenges

  • Yes, along with many businesses we faced challenges. But with the help of video conferencing tools, instant messaging and today’s internet technology, we were able to persevere with our new Work From Home (WFH) policies. This included shifting our daily company-wide huddle meetings at 11:52am to a video conference platform, and enjoying virtual cocktail hours and Beer O’Clock every Friday.
collage of net2phone Canada employees working from home

What to expect in 2021

Needless to say 2020 has been a whirlwind of a year for our personal and professional lives, but looking ahead to 2021 we have very big things in store for our customers, partners and prospects. You won’t want to miss out, so stay tuned for a big announcement coming up in February 2021!

Take your communications to the next level in 2021! Request a demo with one of our Product Experts and learn how Versature’s solutions can help your business grow.